Ronny Julianto, Evi Dianti Bintari, dan Indrianti. 2017. “Analisis Sentimen Layanan Provider Telepon Seluler Pada Twitter Menggunakan Metode Naïve Bayesian Classification”. Journal of Big Data Analytic and Artificial Intelligence 3 (1):23-30. https://journal.ppkia.ac.id/index.php/JBIDAI/article/view/4.